Common Customer Questions

1. Q.How can I find out how much I can afford?
A.Call Dean Loux toll free at 1-877-226-5242 ext 6612 or you could submit pre-qualification request online at www.americanlogmortgage.com. To calculate your affordability analysis, Dean will need to know your current gross income and minimum monthly debt payment requirements. In order to complete the pre-qualification, he'll also need to request your credit report.

2. Q.When should I start the application process? How long does it take to get approved?
A.We always suggest that you start the formal application process approximately 90 days before you need any disbursements. After Dean receives your formal application package, a loan decision is normally completed within 48-72 hours. Once you're approved, it usually takes about 30-45 days to clear conditions for loan settlement.

3. Q.After the loan approval, what comes next?
A.The most important step will be ordering your appraisal. The appraisal tells us the market value of the home based on current real estate market conditions. Appraisers are independent parties, not employees of American Log Mortgage. Construction appraisals normally take 2-3 weeks to complete.

4. Q.What does the appraiser need to start on the appraisal?
A.Before the appraisal process can begin, the appraiser will need a copy of the plans, a copy of the quote/contract from the general contractor detailing the actual work to be done, a copy of the log kit quote/contract and a copy of the deed (if the land is owned).

7. Q.When my new home is completed, how does the loan convert from a construction loan to a regular mortgage?
A.When your home is complete, you will receive your last draw check. Then, you will be sent a modification package to be completed in the comfort of your home. When it's sent back to American Home Bank, we will convert your loan to a regular mortgage.